Privacy Policy
Last updated: January 1, 2025
TradesGrowth.ca ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy laws.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and business name.
- Business Information: Trade type, company size, revenue range, and growth goals.
- Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics.
- Communication Data: Records of your correspondence with us via email, phone, or contact forms.
2. How We Collect Information
We collect information when you:
- Fill out a contact or consultation form on our website
- Email, call, or otherwise communicate with us
- Subscribe to our newsletter or marketing communications
- Browse our website (via cookies and similar technologies)
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our business consulting services
- To respond to inquiries and consultation requests
- To send marketing communications (with your consent)
- To improve our website, services, and customer experience
- To comply with legal and regulatory obligations
4. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service Providers: Trusted third-party vendors who help us deliver our services (e.g., hosting, analytics, CRM platforms). These providers are contractually bound to protect your information.
- Legal Requirements: When required by law, court order, or government regulation.
5. Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
7. Your Rights
Under PIPEDA, you have the right to access, correct, withdraw consent, or request deletion of your personal information.
8. Cookies
Our website uses cookies and similar tracking technologies. You can control cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.